Meet Emily

 Customers are the essential lifeblood of your company; their happiness directly correlates to your business's success. With over two decades of wisdom and experience leading comprehensive Customer Experience, Customer Success, Customer Care, and Program Management teams, Emily Drenis founded Dodone Consulting to transform how businesses engage their customers. Her extensive background spans both Enterprise and SMB markets, as well as Cloud and Premise implementations, providing an exceptional depth of knowledge.

Through Dodone, Emily leverages her fine tuned blend of wisdom and passion for a great Customer Experience to empower companies to develop and deploy robust, collaborative, and seamless Customer Success Programs. Dodone's proven approach ensures loyal customers by exceeding expectations and adding significant value. Through memorable, personalized engagements and empathetic, tailored strategies, Dodone embeds customer success at your business's core. This generates revenue and fuels sustainable growth, elevating your company to Trusted Advisor for life!