contact center eXperience, CX & Customer Success Consulting
From Experience to Success
About Us
Trust. Loyalty. Advocacy.
- Do you need an expert to help you improve your Customer Experience with more memorable, proactive, and repeatable engagements?
- Would you like to create a robust Customer Success Program to attract and retain loyal customers?
- Are you looking to make your CSM team more efficient and customer-centric?
You need Dodone.
Vision
Dodone Consulting envisions a world where memorable and personalized moments are created and customer success and satisfaction is at the heart of every business. Where the business is elevated to Trusted Advisor status in the customer’s eyes. Dodone is here to make that a reality through the development of tailored experience journeys that provide the empathy and value customers crave while bringing in the revenue and loyalty businesses love.
About Dodone
Dodone is a customer experience and success consulting company founded by Emily Drenis, who brings her two decades of wisdom and experience leading Customer Experience & Success Programs and Teams to the consulting space. Dodone Consulting will help you create a robust, collaborative, and seamless Customer Experience Strategy & Success Program. Isn’t it time your customers became your best promoters?